Next Insurance vs The Hartford: Comparing Two Leading Business Insurance Providers


Andy Chang

- Updated February 28, 2024

Next Insurance vs The Hartford: Comparing Two Leading Business Insurance Providers

Are you a small business owner in need of business insurance coverage but unsure of which provider to choose? Two popular options to consider are Next Insurance and The Hartford Business Insurance. While both offer a range of coverage options and benefits, it's important to find the right insurance company for your business needs. In this article, we'll compare Next Insurance vs The Hartford Business Insurance in terms of coverage options, pricing, customer service, and more, to help you make an informed decision and find the right insurance provider for your unique needs.

Next Insurance Key Features

Next Insurance sets itself apart from other insurance providers in several ways, including:

Easy online application process: It offers a simple and straightforward online application process that can be completed in minutes, making it easy for busy small business owners to get the coverage they need without spending hours on paperwork.

Tailored coverage options: Next Insurance offers a range of customizable coverage options, so you can choose the specific policies that meet the unique needs of your business. It also offers specialized coverage for certain industries, such as fitness and wellness or beauty and grooming.

Fast claims processing: The company has a reputation for fast and efficient claims processing, which can help you get back to business quickly after an unexpected event.

Competitive pricing: Next Insurance offers competitive pricing for their coverage options, making them an attractive option for small business owners on a budget.

Next Insurance's user-friendly approach, tailored coverage options, and quick claims processing make them a strong choice for small business insurance.

The Hartford Business Insurance Key Features

The Hartford Business Insurance is another popular option for small business owners. Here are some of the key features that set the company apart:

Extensive coverage options: The Hartford Business Insurance offers a wide range of coverage options, including general liability, property, workers' compensation, and more. It also offers industry-specific coverage for businesses in areas such as healthcare, manufacturing, and technology.

Risk management resources: The company offers a variety of resources, including online training courses, safety checklists, and other tools designed to help you mitigate risks and prevent accidents in the workplace. It also consults with companies and performs on-site or virtual facility inspections to identify safety concerns.

Experienced claims handling: It has a team of experienced claims handlers who are dedicated to providing personalized support throughout the claims process. Customers can file a claim online for added convenience, and the company also offers a 24/7 claims reporting hotline.

Strong financial stability: The Hartford is a well-established insurance provider with a strong financial rating, meaning it has the resources to handle claims and pay out benefits when needed.

The Hartford Business Insurance's extensive coverage options, risk management resources, experienced claims handling, and financial stability make them a solid choice for small business insurance.

Comparing Next Insurance and The Hartford Insurance


Next Insurance and The Hartford Business Insurance are two leading insurance providers with a variety of offerings to protect businesses from financial losses. Both companies offer specific coverage for different industries, allowing businesses to tailor policies to fit their individual needs.

When shopping for business insurance, it's important to review the coverage offered by both Next Insurance and The Hartford Business Insurance. In terms of general coverage, both companies provide liability protection for businesses that can help cover medical bills, legal expenses, and property damage caused by a company during the course of conducting business. Additionally, both companies offer cyber liability coverage, which protects against data breaches, cyberattacks, and other digital security issues. The primary difference between Next Insurance and The Hartford Business Insurance is in the added benefits they provide customers.

For example, with Next Insurance, all stages of the insurance process, from quote to claim filing, can be completed online, and instant quotes are available for select policies. It also has flexible payment options that allow businesses to pay monthly, instead of committing to an annual fee upfront. Meanwhile, The Hartford Business Insurance also offers 24/7 claims filing, and customers can contact customer support for general policy information, such as billing, from 8:00 a.m. to 8:00 p.m., Monday to Friday. The company also offers access to educational resources, such as webinars and seminars.

Ultimately when comparing Next Insurance and The Hartford Business Insurance customers should evaluate which extra features fit their needs, as well as how competitively priced each company’s premiums are. By carefully researching both companies’ offerings, customers can be confident they're selecting the best policy for their business at a price point that fits their budget.

Pricing Comparison

When it comes to fees and pricing, both Next Insurance and The Hartford Business Insurance offer competitive options for small business owners. Here's a breakdown of their pricing models:

Next Insurance:

  • Next Insurance allows customers to pay monthly or annually based on their business needs.
  • The company also offers pay-as-you-go workers' comp insurance. This model lets companies pay based on their real-time payroll, rather than their estimated annual payroll.
  • It offers customized policies, which means pricing will vary based on the level of coverage you select.
  • Customers can cancel their policy at any time and receive a pro-rated refund.

The Hartford Business Insurance:

  • The Hartford offers flexible payment options, including monthly and annual billing.
  • Pay-as-you-go workers comp is also available, allowing companies to pay on real-time payroll figures, rather than estimated annual figures.
  • It offers a variety of discounts for eligible customers, such as bundling multiple policies, implementing safety measures in the workplace, and having a claims-free history.
  • Pricing for The Hartford's policies varies depending on factors such as your business type, location, and coverage needs.

Both Next Insurance and The Hartford Business Insurance offer transparent pricing models and flexible payment options for small business owners. It's important to compare quotes and policies from each provider to determine which one best fits your business's specific needs and budget.

Availability by Region

Both Next Insurance and The Hartford offer coverage in many regions across the United States.

Next Insurance is a digital insurance provider, meaning its policies can be purchased online. Currently, coverage is available in most states, and the company has plans to expand coverage to all 50 states in the future. While the company doesn't have physical offices that customers can visit, customers can file claims 24/7 or make general inquiries Monday through Friday from 8:00 a.m. to 8:00 p.m.

The Hartford, on the other hand, has a more traditional business model with physical offices located across the United States. It offers coverage in all 50 states, as well as the District of Columbia, and customers can work with agents in person or over the phone to purchase and manage their policies. However, the availability of specific products and services may vary by state.

Both companies are widely available to customers throughout the United States, but the way they provide their services may differ. It's always important to check the availability of specific products and services in your region before making a decision on an insurance provider.

Data Security and Privacy


Both companies offer competitive data security and privacy services for businesses, including an expansive range of coverage, including property damage, product liability, cyber incidents, workers' compensation, and professional liability.

However, The Hartford Business Insurance offers extra protection, such as business interruption, errors and omissions, employment practices liability, and commercial automobile insurance.

Both companies also offer specialized types of coverage, such as crime insurance, business owner’s policy, umbrella insurance, and equipment breakdown coverage.


The differences between the two providers become apparent when it comes to security protocols.

Next Insurance focuses on providing a secure online platform for customers to manage their policies, with robust encryption technology that protects customer data from unauthorized access or manipulation. The company has also implemented an automated risk management system that can help customers identify potential risks early on to prevent losses in the long run.

The Hartford Business Insurance employs a comprehensive program for risk assessment based on the specific industry of its clients to ensure their safety. It also has an extensive network of risk advisors who assist clients with identifying potential exposures before they occur and provide guidance on how best to manage those risks. The Hartford also provides access to a variety of tools, such as policy management portals, which enable customers to customize their policies according to their individual needs.

Overall both providers offer excellent protection against potential losses. However, Next Insurance appears to be slightly more secure due to its use of advanced encryption technology and automated risk management system. On the other hand, The Hartford Business Insurance takes a more tailored approach by focusing on the industry-specific analysis of possible risks with assistance from its network of advisors.

Mobile Apps

Next Insurance has a mobile app available for both iOS and Android devices. The app allows customers to manage their policies, access their insurance documents, pay bills, and report claims directly from their mobile devices. Customers can also use the app to view their policy details and coverage limits, as well as request certificates of insurance. The app has a user-friendly interface and receives positive reviews from users.

Payment Options

When comparing the payment options for Next Insurance and The Hartford Insurance, one key difference is that The Hartford Insurance offers auto-pay for customers. This means policyholders can set up their accounts to conveniently pay their bills monthly with a debit or credit card.

While Next Insurance doesn't offer an automatic payment plan, if a policyholder adds and authorizes a payment method, the company will automatically charge that payment method each month. Next Insurance also offers a 10 percent bundling discount.

The Hartford and Next also have some similarities when it comes to payment options. Both companies offer discounts for policyholders who pay in full upfront, and they both offer payment plans with installment options, but a convenience fee for each installment payment may be required.

Both companies accept online payments, and The Hartford also allows payment by electronic funds transfer from a bank account.

Customer Service

When it comes to customer service, Next Insurance and The Hartford Insurance both provide quality support. However, there are distinct differences between the two companies that should be taken into consideration.

Next Insurance is known for its friendly and helpful customer service staff. The company employs skilled representatives who provide personalized support to help customers choose the best plan for their needs. Customers can call a toll-free phone line available from 8:00 a.m. to 5:00 p.m., Monday to Friday, and a live chat option is available for on-demand assistance.

The Hartford Insurance also offers an excellent customer service experience with helpful and knowledgeable agents ready to answer any questions or concerns customers may have. It also provides access to online resources, such as tutorials, FAQs, and educational articles. Customers can contact the company directly via email or phone between 8:00 a.m. and 7:00 p.m., Monday to Friday, with any additional questions they may have.

Both companies offer excellent levels of customer service. However, Next Insurance provides a more comprehensive approach with its personalized plans, while The Hartford Insurance focuses on providing access to online resources to help customers become better informed about their options before making a decision.

Which Company is Right for Me?

When deciding which insurance company is best for your business, there are several factors to consider. Here are some things to keep in mind:

  1. Coverage: Consider the types of coverage your business needs, and make sure the insurance company you choose offers those types of coverage.
  2. Cost: Compare the cost of policies from both companies to ensure you're getting a good value for the coverage you need.
  3. Reputation: Look at the reputation of each company, including their customer service, claims handling, and financial stability.
  4. Availability: Check to see if the insurance company operates in your state and if it has local offices or agents who can provide support if needed.
  5. User experience: Consider the ease of use of their websites, apps, and customer service channels, and choose a company that provides the level of support you need.

By considering these factors and doing some research, you can make an informed decision about which insurance company is best for your business.

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About The Author

Andy Chang

Andy Chang

Founder of InsuranceRanked

Andy Chang is the founder of InsuranceRanked, a review site dedicated to helping consumers find the best companies in financial services. Andy is passionate about financial education and wellness, and helping others reach financial freedom. He consistently writes about topics ranging from credit to banking and lending.

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