CoverWallet

CoverWallet is an online insurance broker that helps business owners get quotes. Read on to learn more.

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CoverWallet 2024 Review

Kimberlee Leonard

Insurance and Financial Services Professional


CoverWallet screen shot

What is CoverWallet Insurance?

CoverWallet is an online insurance broker that helps business owners get multiple insurance quotes from top carriers in one simple process. As a broker, CoverWallet only manages the policies; it does not underwrite them. Their online platform helps business owners obtain certificates of insurance with a couple clicks of the mouse so that the business owner can get on with running their business rather than spending time trying to get proof of insurance.

Key Features of CoverWallet Insurance

Small business owners will appreciate the key features that CoverWallet has, which include:

  • My Wallet: This digital wallet allows a small business owner to see, manage, and maintain his insurance policies in one convenient location.
  • Personal advisors: Each new account is assigned a personal representative who is there to get to know your business and help answer questions that arise. This is a higher level of service than most online brokers offer.
  • Comparative quotes: You’re able to see average policy premiums to compare your quote to. This helps business owners gain confidence that they are getting the best policy for the price.

Policy Exclusions

CoverWallet is a broker and, thus, does not put exclusions on policies. This is something that the underwriting carrier would do. To see what exclusions are part of your policy, you’d want to check the policy terms and conditions or speak with a representative. Each carrier may have a different set of exclusions for certain policies and coverages.

On-Demand Policy Modifications

Policy modifications include riders and endorsements that change how the contract terms operate. The underwriting carrier controls these. You should speak with your representative about possible riders and endorsements to see what is available to you from a particular carrier.

Filing a Claim

Through its My Wallet application, CoverWallet allows you to start the claims process directly through CoverWallet. The claim is submitted to the appropriate carrier that wrote your account. You can manage the claim and check its status of it by logging into My Wallet.

Get Instant Coverage

To get instant coverage, you first need to complete an online application. This takes approximately 10 minutes. CoverWallet is unable to provide online quotes for all businesses or policy types which means you may be directed to speak with a customer representative assigned to your account.

How to get a CoverWallet business insurance policy

Getting a CoverWallet business insurance policy starts with getting an online quote and completing an application. The process takes approximately 10 minutes to get through the questions about your business, including your location, revenues, employee overview, and primary business activities. Once you complete the application, you’ll either be prompted to purchase a policy or to speak with a representative to buy the insurance.

Eligible Businesses

Because CoverWallet works with so many highly rated partners, it has the ability to underwrite just about any industry imaginable. The website actively promotes the following industries:

  • Restaurants
  • Truckers
  • Janitors
  • Contractors
  • Retail Stores
  • Non Profits
  • Accountants
  • Beauty Salons
  • Consultants
  • Health Care
  • Environment

Insurance Discounts

The application process asks you about certain things like fire alarms and security systems. Having these can lead to a discount on your insurance. Insurance carriers will reward small business owners that have processes in place to reduce risk.

Insurance Cancellation

Canceling insurance is easily done through the My Wallet application. You simply log in and select the policy to cancel. Any unearned premium will be returned to you once the cancellation is complete.

CoverWallet business insurance products

CoverWallet offers a wide array of business insurance products thanks to its partnerships with A-rated insurance carriers. Here are some of the most popular.

Business owner's policy

A business owner's policy (BOP) is a policy that combines both general liability insurance with commercial property insurance. It eliminates the need to have two or three policies, with many BOPs also including business income insurance. Small business owners can save money by having one cost-effective BOP rather than multiple policies.

General liability insurance

This policy protects small business owners from third-party claims of injury or property damage. When someone gets hurt on the business premises or has property damage as a result of business operations, a claim might be filed to pay for the loss. This claim is covered by general liability insurance.

Commercial property insurance

Commercial property insurance is first-party coverage, meaning it pays to repair or replace the items that the business owns. Losses may be the result of covered claims such as fire or theft. Small business owners should inventory business property that includes furniture, electronics, tools, and equipment, and supplies.

Business income insurance

When a claim is filed by a company, there is a good chance that the company can not operate until the claim is completed because the business might be in disarray. For example, a business would close due to a fire or possibly vandalism. When closed, the business loses income but still has overhead. Business income insurance covers this gap and pays the business during the claim period.

Workers' compensation insurance

Workers’ compensation insurance is a type of policy that pays for the medical care and lost wages of employees hurt on the job. This insurance is required by law in most states if you have at least one part-time employee on staff.

Professional liability insurance

Professional liability insurance is a type of liability policy that covers claims where it is alleged that you did not provide professional services. This is also called errors and omissions insurance or malpractice insurance. An example is a physical trainer who shows a client the wrong way to do an exercise, and that error leads to injury.

Tools and equipment insurance

Contractors need tools and equipment to do their job. But commercial property insurance doesn’t cover tools and equipment in transit and not at the company headquarters. Inland marine insurance, sometimes called tools and equipment insurance, pays for these losses while away from home base and out in the field working.

Commercial Auto Insurance

Commercial auto insurance is an auto insurance policy for your commercial vehicles since personal auto insurance won’t cover accidents while on the job. A commercial auto insurance policy pays for damages and injuries of third parties in at-fault accidents and can also pay for damages to the commercial vehicle itself if the right coverages are selected.

Pros of CoverWallet Business Insurance

  • Quick insurance recommendation: The CoverWallet industry tool helps you understand what type of insurance you need for your company in one quick, easy step.
  • Top-tiered partners: CoverWallet works with highly rated companies such as Markel, Hiscox, Progressive, and CNA.
  • Personal touch: You get a personal representative assigned to your account to answer all your questions, making the process personalized and catering to your needs.

Cons of CoverWallet Business Insurance

  • Doesn’t underwrite own policies: Because CoverWallet works with partners, the policies you get are not underwritten by CoverWallet.
  • Some quotes are delayed: You may need to call the assigned representative to complete the quote process.

Cost of CoverWallet Business Insurance

There’s a lot that goes into pricing a small business insurance policy. Rates will depend on the carrier, location, industry, and company revenues. Claims history is also a major factor in rating the company. This makes advertising prices difficult. However, when using the Insurance Assessment tool on the website, we found that the site advertised average rates. A business owner's policy could be as little as $552 per year, while general liability might be $522 per year. These are for baseline policies for a small office business.

Best Alternatives to CoverWallet Business Insurance

Take a look at some of the popular competitors of CoverWallet.

CommercialInsurance.net

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CommercialInsurance.net is a marketplace that connects small business owners with the right carrier. They are not a broker, but instead an introduction company that passes the information on to the carrier who takes care of underwriting and servicing the account.

Thimble

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Thimble is a growing insurance carrier that focuses on gig economy workers. It is one of the few companies that offers on-demand insurance meaning a contractor can get a policy for as little as an hour to cover a specific job.

Hiscox

hiscox-logo

With more than 100 years of experience in helping small business owners with insurance, Hiscox is a trusted advisor to many small businesses. While they can work with larger companies, their sweet spot is helping businesses with 10 or fewer employees.

Next Insurance

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Next Insurance is a small business insurance carrier targeting independent contractors. They prefer to work with micro businesses and sole proprietors who need coverage to protect their income from losses.

Insurance321

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Insurance321 is another insurance marketplace that pairs a small business owner with one of its 200-plus partners. Policies are underwritten by the carrier. Insurance321 merely acts as the filter to make sure the small business gets to the right carrier who can write the business for a reasonable price.

What Sets CoverWallet Insurance Apart?

As a broker, CoverWallet has great partners and does more than introduce small business owners to them. They service their customers and help them manage their insurance from purchase through a claim. This helps CoverWallet stand out from marketplace competitors such as Insurance321, who pass the information on to the carriers.

CoverWallet vs. Competitors

CoverWallet CommercialInsurance.net Thimble Hiscox Next Insurance Insurance321
Marketplace Yes Yes No No No Yes
Quote in 10 minutes Yes Yes Yes Yes Yes Yes
Services policies Yes No Yes Yes Yes No
Per gig policies No No Yes No No No

Who Shouldn't Use CoverWallet?

CoverWallet is a good option for small business owners that want to have options when shopping for insurance but still want the personal touch offered by a broker. Because CoverWallet has so many options, it's a good fit for many small businesses. Those who want to go directly to a specific insurance carrier are probably not a good fit for CoverWallet.

My Experience Researching CoverWallet

email-quote

The first thing CoverWallet asks for in the quote process is an email. We chose Skip and were still able to complete the quote process.

coverwallet-quote-type

You are then asked what type of insurance you want to shop for. We selected General Liability.

coverwallet-tell-us-about

You are then asked for the business’ physical address.

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Next, CoverWallet starts to learn about your company’s age and revenues.

coverwallet-business-entity

Then CoverWallet asks about the company structure.

coverwallet-industry-type

At this stage, CoverWallet starts to inquire about your business activities.

coverwallet-employees-details

After getting your contact information, CoverWallet gets employee data.

coverwallet-general-liability

CoverWallet then gets into specifics about your company’s location.

coverwallet-recommended-products

CoverWallet will also recommend other important policies for you to own. After a few other questions, you’ll be asked to review the application and submit it for a quote. It can take a few minutes for the quote to be generated.

Summary / Should you purchase CoverWallet business insurance?

CoverWallet walks a small business owner through the quote process to make sure they are able to get the best rates for the right types of policies. It takes the guesswork out of determining what policies you need and helps you manage policies straight from its proprietary app. If you’re shopping for small business insurance, CoverWallet is an excellent place to start.

Methodology

When looking at small business insurance carriers, we want to know that our customers are working with the best. This is why we search for carriers that have high AM Best ratings or marketplaces that work with carriers that have those ratings. We review the key features of the provider and look at how costs are derived. The quote process is essential to a good customer experience, which is why we go through the process to test the efficiency of the system.

Frequently Asked Questions

What rating does CoverWallet have?

CoverWallet is a broker and doesn’t have a rating. It works with many A-rated companies such as Hiscox and CNA.

Who is CoverWallet owned by?

CoverWallet is owned by Aon, which is a British financial services firm.

Is CoverWallet a legit company?

CoverWallet is a legitimate company that shops policies for small business owners and then helps them buy and manage those policies.

What is professional liability insurance coverage?

Professional liability insurance is a policy that protects against instances where you might not have done your job professionally.

Is CoverWallet a MGA?

CoverWallet is a broker; it is not an MGA.

Does CoverWallet have an App?

CoverWallet has the My Wallet application that helps business owners manage their insurance with a few easy clicks.

What are the four types of business insurance?

Four types of business insurance are general liability, professional liability, workers’ compensation, and commercial auto insurance.

What type of insurance is sold to small business owners that must meet overhead expenses?

Business income insurance is purchased to pay for overhead expenses when the business is shut down for a claim.

Do I need business insurance for a sole proprietorship?

Even a sole proprietorship needs business insurance because it is not immune to the risks of loss.

Why is it important to review claims before submission?

It is important to review claims before submitting them because you want to make sure that you provide as much information as possible so that the claims representative can efficiently process your claim.

What is error and omission insurance?

Errors and omission insurance is another name for professional liability insurance and pays in instances when a loss occurs because the job was not done to professional standards.

Why is it important to review your insurance?

It is important to review your insurance so that you understand what is covered and what isn’t covered and to what limits the policy will pay.

Why is it important to do an insurance policy review?

Each year, a policy review will help you ensure that the insurance is still properly covering your growing business. If you have increased revenues, business assets, or employees, your insurance needs change.

What is product liability insurance?

Product liability insurance pays consumers for injuries or losses resulting from a product that you produced or sold.

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